Terms & Conditions

The descriptions of the products in this catalogue are based on information provided by our suppliers and to our knowledge are accurate and factual.  There may be however, some minor variance between the pictures in the catalogue and the products sold.

LIABILITY

Before installing, the user shall determine the suitability of the product for the intended use. The user assumes all risk and liability. The seller’s and manufacturer’s only obligation shall be to replace such quantity of product proven to be incorrectly shipped and/or defective. Neither seller nor manufacturer shall be liable for any injury, loss or damage, direct or consequential arising out of the use of or the inability to use the product. The user accepts the responsibility of removing from service any product that becomes “worn-out”, unusable or defective in such a way as to make the product a potential safety hazard. The foregoing may not be altered except by an agreement signed by officers of the seller and manufacturer.

FREIGHT TERMS

All prices are F.O.B. Edgewood Matting’s Edmonton, Vaughan and Coquitlam warehouses unless otherwise indicated in our price catalogues or quotations. Edgewood Matting is not responsible for inside delivery charges, re-delivery charges, residential delivery, waiting charges, or extra charges for “Notification of Arrival”. The customer is responsible for identifying damaged freight on the Bill of Lading at point of delivery.

TERMS OF PAYMENT FOR ACCOUNT CUSTOMERS

Net 30 days. Overdue accounts may be subject to an additional charge of 2% per month.

RETURN OF MERCHANDISE

Written RMA approval must be obtained prior to the return of all merchandise. Where authorization is granted, a restocking charge of 20% plus freight may be applied assuming product is returned in resaleable condition. This applies to stock items only. There is no return of custom fabricated mats, materials and/or non stock products ordered at a customer’s request or special order items.

PRICING

Pricing for full rolls will be based on the marked roll lengths provided by the manufacturer. Pricing on irregular cut lengths will be based on ¼ ft. (3 in.) increments. Prices are subject to change without notice. Please feel free to call for current pricing and product availability.  All prices are cash discounted net wholesale cost FOB Edmonton, Vaughan and Coquitlam warehouses.  Applicable taxes apply. Account customers net 30 days.  Errors and omissions exempt.

TOLERANCES - ENTRANCE MATS

Custom surface mats, +/- ½ in.

Custom recessed mats, +/- ¼ in.

Full rolls and factory finished individual mats are subject to +/- 5% variance in width and/or length.