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Credit & Selling Policies 

Extension of Credit

1) New Customers

Normal credit clearance requires 7 business days. To avoid delays in shipment, adequate and accurate credit information must be supplied with all purchase orders through the completion in full of our credit application accompanied by the appropriate signatures. If a new customer is in a great RUSH for material, the order will be shipped upon approval of VISA, MasterCard, AMEX (with signed authorization), Debit or cash-in-advance. Businesses less than one year old will be placed on C.O.D. unless otherwise authorized by management.

 

2) Established Customers

Customers who buy regularly or who have bought in the past, and delay their payments considerably beyond our regular terms of net 30 days will require special handling as follows:
a) Accounts with charges beyond 60 days (from date of invoice) will be put on credit hold until payment on these invoices has been received in full. Accounts in excess of 90 days may lose credit status.
b) If a customer develops a poor credit history with us, our policy will be to request an approved VISA, MasterCard, AMEX, Debit or cash-in-advance prior to shipping.

 

3) Visa, MasterCard, AMEX and Debit

Purchases may be paid for by Visa, MasterCard AMEX or Debit at time of order. If Visa, MasterCard, AMEX or Debit is used to make payment on your credit account after terms have been taken, there will be a 3% service charge applied.

 

Quotes

All quotes are valid for 30 days unless otherwise specified; errors and omissions are exempt.

Take-Offs, Architectural Plans, Specifications & Custom Logo Mats

Cutting schedules, sizes, directions of traffic for mats, quantities and specifications, etc. are all the responsibility of the User (Dealer/ Distributor/Agent). Edgewood Matting personnel may assist the User or verify the accuracy of the User’s take-off, however the responsibility remains with the User.
Custom Mat Orders Require:

  • Hard copy purchase order
  • Signed shop drawings
  • 50% deposit

Telephone Orders

Edgewood Matting will accept, enter and ship telephoned orders. We reserve the right to require fax or e-mail confirmation when deemed necessary.

This catalogue and policies supercede all previous catalogues and/or policies.

 

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