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Maintenance Package

INCLUDING TROUBLE SHOOTING CHART AND WARRANTY INFORMATION
MAINTENANCE SCHEDULE – PRIME AND SUPER SERIES

PROPER SPECIFICATION:
1. Carpet Colour – In heavy traffic areas such as entrances, a darker colour will retain its appearance longer.
2. Survey your facility and determine heavy, medium and light soil traffic areas, and choose your matting accordingly.
3. Preventive Maintenance – Strategically plan areas to trap soil before it reaches your floors. Provide adequate walkoff matting at all building entrances. These should be used year round for wiping soil and moisture.

ROUTINE CLEANING – VACUUMING:
1. Equipment – use a dual motor upright vacuum with a beater-bar or brushes with high suction. 2. 2. Method – slow deliberate vacuum passes are more effective. A minimum of four passes, forward and back, are recommended for effective soil removal.
3. Frequency :

Mat Area		Vacuuming
Heavy traffic		Daily
Medium traffic		Every other day
Light Traffic		Once or twice a week

SPOTS & STAINS:
1. Remove spills and stains immediately.
2. Solid substances should be removed first.
3. Liquid spots can be dabbed with white blotting paper; repeat the dabbing until blotting paper no longer moistens.
4. If spot is still visible, use a carpet spot remover (use as little as possible) and dab spot simultaneously with wet cloth or sponge.
5. Never use commercial stain removers which could penetrate through the backing and damage the flooring surface below.
6. Do not walk on the wet spot.
7. For more difficult stains, contact your sales representative. If possible, establish a ‘hot line’ for employees to call for immediate response to spills. Spot cleaning should be done daily. The best time to identify stains is during regular vacuuming.

DEEP CLEANING – RESTORATION:
1. Equipment – Hot water extraction is the most effective method of removing deep soil. Units with heavy water pressure (psi) and strong suction (water lift) are recommended for best results. Water temperature should not exceed 160 degrees Fahrenheit or 71 degrees Celcius.
2. Method – When extracting, do not ‘over wet’ the carpet. Extract as much water as possible with dry passes following the final wet pass. Avoid cleaning chemicals which leave residues. Note: Remaining residue can attract soil and create the need for more frequent cleaning.
3. Frequency:

Mat Area		Hot Water Extraction
Heavy traffic		Minimum Four Times per Year
Medium traffic		Minimum Twice per Year
Light Traffic		Once per year

MONITORING YOUR MATTING:
Do a walk through inspection of all areas monthly. For optimum appearance and protection of your matting, it may be necessary to adjust the frequencies of vacuuming, spot cleaning and extraction.

STORAGE AND HANDLING:
Make sure your matting is clean and dry before rolling up for storage. The storage of wet mats will invariably lead to mold and mildew problems when the mat is put back into service. Rolling the mat with the nap facing out is recommended so that when the mat is returned to service, any roll memory will be downward on the ends, therefore reducing trip hazards as much as possible. Lay stored mats flat. DO NOT STAND ON END. A neatly rolled mat at the time of storage will result in less problems when it is returned to service. Use a core whenever possible.

Caution: If the borders on your mats become broken or curled, the mats should be removed from service until the tripping hazard can be corrected. This can be done by trimming back the mat or by cutting off the broken border and gluing on a new vinyl border.